Block Gainer

Legal

Terms Of Use - Block Gainer

Last updated: December 2025

Key terms

You should read these terms of use in full but note the following sections in particular contain information significant to your rights and obligations:

4.1(b)(i)Users can withdraw their Australian dollars from the fiat account at any time however there may be a processing time of up to 2 business days.
4.3You will not be able to make any transactions over certain minimum or maximum limits, depending on the type of transaction.
4.8We reserve the right to cease offering a cryptocurrency service but will provide you with at least 7 calendar days' notice of any such cessation. We may offer a new service, the terms of which will be communicated to you. If we offer a new service and you have not elected to move to the new service, Block Gainer will exchange your cryptocurrency under the discontinued service and credit your account with the corresponding Australian dollar value (using the Exchange Service). You can withdraw this amount or participate in another service.
6.1(e)Block Gainer may at any time blacklist, block or otherwise prevent any bank account, finance platform, neobank, cryptocurrency platform or similar from any transaction on the Block Gainer Platform. Block Gainer may also at any time freeze or reverse transactions or disclose details of transactions to government authorities. Reasons for this include being required by law or court order or that bank account being involved in or suspected of being involved in breaches of AML/CTF laws, unlawful acts or suspicious activity.
6.4You are prohibited from making transactions on the Block Gainer Platform via any Prohibited Third Party Platform (including but not limited to Revolut and Wise). We may reject and reverse any transaction that does not comply with this obligation. We are not responsible to you for any loss, damage, or expense (including recovery costs for lost funds) suffered or incurred by you, as a result of or in connection with the reversed or rejected transaction.
8.4Provided that Block Gainer has taken reasonable commercial and operational prevention measures, Block Gainer is not and will not be responsible or liable for any loss or damage of any kind incurred by you as a result of such cyber-attacks, operational or technical difficulties or suspensions of transactions.
12Subject to any rights you may have under Australian Consumer Law, we do not provide any warranties or guarantees, and we are not liable to you for any losses you may suffer including but not limited to indirect and consequential losses as well as lost profits or anticipated savings. Where we cannot exclude our liability, we limit our liability to any fees paid by you to use our platform and services. If guarantees that are non-excludable under the Australian Consumer Law apply, and we are permitted to do so, our liability is limited to supplying the services again, or the payment of the cost of having the services supplied again.
14You grant us consent to collect, store, use and disclose such personal information in accordance with our privacy policy.
17We may unilaterally vary these terms from time to time. We will give notice of such a variation. We may change, improve or discontinue our platform and service functionality. You will not have any recourse if we change or remove any functionality, and you will not do anything to restrict or prevent such updates.
18In certain circumstances, we may at any time refuse to complete, block, or reverse a transaction you have authorised (or part thereof) and/or limit, suspend, restrict, or terminate your access to any or all of our platform or services.

Terms of use

  1. WEB3 Ventures Pty Ltd (ACN 655 090 869) operates certain websites including this website (Website), mobile applications and other applications (Block Gainer Platform). The Block Gainer Platform provides access to the services offered by WEB3 Ventures Pty Ltd and/or its subsidiaries and affiliates (referred to as "Block Gainer", "we", "our" or "us").
  2. These terms of use (Terms) govern your use of the Block Gainer Platform, the Fiat Account, the Crypto Wallet and the Block Gainer services provided to you through the Block Gainer Platform (Services) in relation to coins, tokens, crypto, digital currency, or digital assets of the like (collectively, cryptocurrency). Please read these Terms carefully.
  3. By accessing or using the Block Gainer Platform you agree to be bound by these Terms. You should immediately cease using the Platform if you do not agree to these Terms.
  4. By clicking "I Agree", registering and creating an account or accessing or using any part of the Services, you agree to be bound by these Terms. You must not use the Services if you do not agree to these Terms.
  5. The Block Gainer Platform and Services are intended for users within Australia only.

1 Registration

1.1 Registration

  1. You are not required to register to use the Block Gainer Platform. However, certain features on the Block Gainer Platform (including the Services) may only be available if you do register.
  2. When you register, you must provide a valid email address, a valid Australian mobile number and a password. You must keep your email address and password private, and not disclose them to any other person. If you have lost or forgotten your password, you can request that we send an email containing a password reset link to your registered email address.
  3. By registering for an account, you agree to always take all reasonable steps to protect your username and password and not disclose it to anyone for any reason. Other than to log into the Block Gainer Platform to access the Services, we will never ask you to disclose your password to us or to any third party via email or otherwise. We may ask you to change your password but, in any case, we recommend you do so regularly.
  4. You agree to familiarise yourself with good practice concerning the selection and management of passwords. In particular, consider using a password management service and do not choose a password that you use for another service or is readily guessed from information that can be obtained about you.
  5. If you have any suspicion that your username or password or other confidential information regarding your registration has been lost, stolen, accessed inappropriately or otherwise compromised, you should change your password and contact us as soon as possible. You also agree to contact us at support@blockgainer.com as soon as possible if you actually become aware of the theft or misappropriation of your username or password, or of any unauthorised access in relation to your registration.
  6. You must take your own precautions to ensure your access to the Block Gainer Platform and Services does not expose you to the risk of viruses, malicious computer code or other forms of interference which may damage your own computer system or other personal devices. We recommend that you install and use up to date anti-virus, anti-spyware and firewall software on your computer.
  7. We may use your email address registered with us from time to time to send you confidential communications, including password resets. You agree to take reasonable steps to protect your registered email and keep it secure and only accessible by you.
  8. You must not:
    • register multiple times; or
    • impersonate or create an account for any person other than yourself except where you have been authorised to create a non-individual account.
  9. Subject to section 17(b), you may cancel your registration by notifying us at support@blockgainer.com.
  10. We may suspend or cancel your registration, either temporarily or permanently, if you breach, or we reasonably believe:
    • your account is at risk, been compromised or for other general security reasons, in which case you will be unable to access your account until it is reactivated; or
    • you have breached or fail to comply with any of these Terms or any other agreement in place relevant to the Block Gainer Platform and Services.

1.2 Eligibility

  1. To create an account and use the Services you must:
    • if a natural person, be at least 18 years of age or the age of majority in the jurisdiction where you reside;
    • be legally capable of entering into binding contracts;
    • not have been previously suspended or removed from the Block Gainer Platform or using the Services; and
    • not currently already be registered on the Block Gainer Platform except where you are acting as an Authorised Representative (defined at section 1.3(e)).
  2. Block Gainer is not obliged to accept any account applications and has sole and absolute discretion to accept or reject applications to open accounts. Block Gainer has no responsibility or liability towards any applicant unless and until Block Gainer provides written confirmation that an account has been successfully opened for such an applicant.
  3. By creating an account and using the Services, you acknowledge and confirm that you meet the criteria contained in paragraph (a).

1.3 Account types

  1. There are three types of account that can be registered on the Block Gainer Platform, being personal, business and self-managed superannuation fund (SMSF) accounts.
  2. Individual accounts are registered in the name of one natural person who is, and will continue to be, the only person authorised to take any action in the account. By opening an individual account, you represent and warrant that you are and will at all times continue to be the sole beneficial owner of the account and user of all Services.
  3. Business accounts are owned by a company, association, partnership, government body or other legally recognised and/or incorporated group (interchangeably defined as an "Entity") holding an account on the Block Gainer Platform in any capacity other than an individual capacity.
  4. SMSF accounts are owned by the individual or Entity that is the trustee of the SMSF.
  5. An Entity can apply to open an account through any natural person(s) who is duly authorised by the Entity to do so (Authorised Representative). Authorised Representatives represent, warrant and agree, on behalf of the relevant Entity, as well as on their own behalf, that the Authorised Representative:
    • is fully authorised to bind the Entity and execute all documents or do all things necessary to otherwise complete our requirements in the Authorised Representative's stated capacity;
    • has provided us all documents or other information necessary to demonstrate and verify that authority; and
    • will provide other documents and complete other requirements as we may request from time to time.
  6. We may refuse to recognise any such authorisation in relation to a business or SMSF account if, in our sole and absolute discretion, it appears to be incomplete or improperly executed.
  7. By opening a business or SMSF account, the Authorised Representative represents and warrants on behalf of the Entity that the Entity is, and shall at all times continue to be, the sole beneficial owner of the account and user of all Services provided by Block Gainer and that the ultimate beneficial owners of all assets belonging to the Entity are as represented during the establishment of the account.

2 Use of content on the Block Gainer Platform

  1. The Block Gainer Platform is subject to copyright and other intellectual property rights.
  2. We grant you a personal, non-exclusive, royalty-free, revocable, limited, non-transferable licence to access and use the Block Gainer Platform or Services solely for your personal, non-commercial purposes.
  3. We (or our licensors) retain all rights, title, and interest in and to the Block Gainer Platform, and nothing you do on or in relation to the Block Gainer Platform or in connection with the Services will transfer any intellectual property rights to you or, except for the licence referred to in paragraph (b), licence you to exercise any intellectual property rights unless this is expressly stated.
  4. Except as provided in these Terms, any use or copying of the Block Gainer Platform for any other purpose is expressly prohibited, unless prior written consent is obtained from us. You may contact us if you wish to seek such consent (see section 20 for contact details).
  5. Subject to applicable law, we may revoke the permission referred to in paragraphs (b) and (d) at any time and may suspend or deny your access to or use of the Block Gainer Platform without notice if you breach, or we reasonably believe you have breached, any of these Terms.

3 Linking to this Block Gainer Platform

  1. We encourage you to provide links to the Block Gainer Platform. While you may use the name "Block Gainer" in the text of any such link, you may not use the Block Gainer logo or any of our other trademarks without our prior written consent.
  2. You must not frame the Block Gainer Platform or represent or imply that any part of the Block Gainer Platform belongs to anyone other than us.
  3. If we notify you that we object to the manner in which you provide links to this Block Gainer Platform, you must immediately cease providing such links.

4 Service terms

4.1 Fiat Account

  1. Each user will have access to a fiat account with an Australian authorised deposit-taking institution in Block Gainer's name where users can deposit, store and use fiat Australian dollars in accordance with these Terms (Fiat Account). You acknowledge and agree that the Fiat Account is not a banking facility and that Block Gainer is not a banking institution.
  2. You can use the Australian dollars in the Fiat Account at any time for:
    • a withdrawal to an Australian bank account in your name, noting that there is up to 2 business days processing time for withdrawals;
    • transferring Australian dollars to any other bank account with Australian authorised deposit-taking institutions (Outward Fiat Transfers), including by way of EFT, BPay and PayID; or
    • making any transaction under this section 4.
  3. You can receive Australian dollars in the Fiat Account at any time by:
    • depositing Australian dollars into the Fiat Account from an Australian bank account in your name; or
    • making any transaction under this section 4.
  4. Users do not earn any interest on their Australian dollars held in the Fiat Account.
  5. Except as provided in these Terms, any use of the Fiat Account or any amounts in it for any other purpose is expressly prohibited.
  6. Upon termination of your account, you will have 7 calendar days to withdraw any amounts in the Fiat Account to an Australian bank account in your name.
  7. Block Gainer will process Outward Fiat Transfers in accordance with the instructions we receive from you. Outward Fiat Transfers cannot be reversed once they have requested. You are responsible for verifying all Outward Fiat Transfer information prior to submitting instructions to us (including the amount you wish to transfer and the destination bank account). Block Gainer is not responsible for any loss, damage or expense suffered or incurred arising from any Outward Fiat Transfer information that you provide.

4.2 Crypto Wallet

  1. Each user will have access to one or more custodian cryptocurrency wallet hosted by Block Gainer where users can store, track, transfer, and manage supported cryptocurrency in accordance with these Terms (Crypto Wallet).
  2. You can use the Crypto Wallet at any time for any transaction under this section 4.
  3. Except as provided in these Terms, any use of the Crypto Wallet or any cryptocurrency in it for any other purpose is expressly prohibited.

4.3 Transaction Limits

  1. Notwithstanding anything else in these Terms, your use of the Block Gainer Platform will be subject to the following maximum limits:
    • for Outward Fiat Transfers, you will not be able to make a transaction of $1,000 or more per transaction or per 1 calendar day. You will also not be able to hold more than $1,000 at any one time in the Fiat Account; and
    • for any other transaction, you will not be able to make a transaction exceeding the amount listed on the Block Gainer Platform from time to time as the maximum limit for that type of transaction. This maximum amount can be increased by following the steps set out in the "Settings" menu of your account or by contacting us at support@blockgainer.com and we, at our sole discretion, decide to manually increase your limit.
  2. Notwithstanding anything else in these Terms, your use of the Block Gainer Platform will be subject to the following minimum limits:
    • for any withdrawal or deposits of Australian dollars between the Fiat Account and an Australian bank account in your name, you will not be able to make a transaction of less than $1; and
    • for any other transaction, you will not be able to make a transaction less than the amount listed on the Block Gainer Platform from time to time as the minimum limit for that type of transaction.

5 Fees

  1. The fees payable to us for your use of the Services are disclosed on the Block Gainer Platform, and will be displayed to you before you confirm each transaction, as amended from time to time.
  2. You will not use, or authorise or enable others to use, the Services without paying the fees to us that are applicable to that use.
  3. All fees exclude GST unless otherwise stated.
  4. We will provide a summary of your transactions that is able to be viewed in your account, which will include details such as the executed price under the Exchange Service and an overview of any service fees (including GST) for the transaction.
  5. We accept the payment methods displayed on the Block Gainer Platform. Where we offer payment through third-party providers, your use of those payment methods may be governed by the third-party provider's separate terms and conditions, which you must review and accept directly with them.

6 SECURITY

6.1 Anti-money laundering and counter-terrorism financing

  1. WEB3 Ventures Pty Ltd (ACN 655 090 869) is registered with the Australian Transaction Reports and Analysis Centre (AUSTRAC) as a digital currency exchange service provider (DCE100784590) and independent remittance provider (IND100784590).
  2. We are required to comply with anti-money laundering and counter-terrorism financing (AML/CTF) laws, including the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth) and the Anti-Money Laundering and Counter-Terrorism Financing Rules Instrument 2007 (No. 1) (AML/CTF Laws).
  3. Prior to providing the Services to you, we will collect and verify your personal information as required under the AML/CTF Laws. We may also report your transaction activity to AUSTRAC.
  4. You acknowledge and agree to provide all reasonable assistance to us in complying with our obligations under the AML/CTF Laws and warrant that all information provided to us is accurate and up to date. We may refuse to provide the Services to you and cancel your registration if you do not assist us in complying with the AML/CTF Laws.
  5. Block Gainer may at any time conduct audits and checks of transactions, bank accounts or cryptocurrency wallets used as part of the Services (whether in the past or present) and thereby:
    • blacklist, block or otherwise prevent any bank account, finance platform, neobank or cryptocurrency wallet (or similar) from any transaction on the Block Gainer Platform; and/or
    • freeze or reverse transactions or disclose details of transactions to government authorities.
    Reasons for this include being required by law or court order or a transaction being involved in or suspected of being involved in breaches of AML/CTF laws, unlawful acts or suspicious activity. Block Gainer is not responsible for any loss, damage or expense suffered or incurred arising from Block Gainer taking any such actions.

6.2 Multi-Factor Authentication

In additional to logging into your account, the Block Gainer Platform may require you to confirm any transaction under a Service using multi-factor authentication, which includes (but is not limited to) facial recognition, biometric authentication, SMS codes, passwords and security questions.

6.3 Privacy

Our processes for collecting, storing and using your personal information pursuant to this clause 6 are set out in our privacy policy. See section 14 for more information.

6.4 Prohibited Transactions

  1. Despite anything in these Terms to the contrary, you acknowledge and agree that:
    • you are prohibited from using the Block Gainer Platform to make any transaction via a finance platform, neobank, cryptocurrency wallet or similar (including but not limited to Revolut and Wise) (Prohibited Third Party Platforms), that does not match the personal details you provide to us when you sign up for an account in accordance with clause 1 (Prohibited Transaction);
    • if you proceed with a Prohibited Transaction, we may, in our absolute discretion, reject this transaction and return any funds to the Prohibited Third Party Platform (Reverse Transaction);
    • we are not responsible, and you hold us harmless for any loss, damage, or expense (including recovery costs for lost funds) suffered or incurred by you, as a result of or in connection with the Reverse Transaction;
    • we are not a party to any agreement between you and a Prohibited Third Party Platform;
    • we do not receive or ever have access to any funds the subject of a Prohibited Transaction; and
    • we have no control over your ability to recover funds from a Prohibited Third Party Platform as a result of a Reverse Transaction.

7 No AFSL or Australian market licence

  1. We will not support the exchange of cryptocurrency that are financial products through the Services.
  2. You acknowledge and agree that we do not hold, or operate under:
    • an Australian financial services licence (AFSL) and that the Services do not constitute the provision of a financial service in connection with financial products that would require trigger the requirement for us to hold an AFSL under the Corporations Act 2001 (Cth) (Corporations Act). In particular, the Fiat Account, Crypto Wallet, De-Fi Access Service, Access Service, Exchange Service and ancillary services provided in the Block Gainer Platform set out in section 4 (collectively, Our Services) are not financial products (as that term is defined in the Corporations Act), investment programs or speculative tools and the provision of Our Services does not constitute the provision of financial services (as defined under the Corporations Act). Under the Access Service, you are being provided with a streamlined look through service to Compound and Aave; and
    • an Australian market licence and the Services do not constitute the provision of a facility through which offers to buy and sell financial products are regularly made and accepted, which would trigger the requirement for us to hold an Australian market licence.
  3. All text, images, audio recordings, video recordings, and other information and content, including but not limited to, market, exchange or trading information, tools, indicators, and materials (Materials) hosted or made available on or through the Block Gainer Platform or Services is provided:
    • for general information purposes only; and
    • without any regard whatsoever to the personal circumstances of any person.
  4. Materials hosted or made available on or through the Block Gainer Platform or Services do not constitute advice regarding any cryptocurrency or any financial product or an offer, solicitation, recommendation or invitation to buy, sell or deal in any way with any cryptocurrency or any financial product.
  5. All statements, representations, estimations, projections or forecasts made in or through the Block Gainer Platform or Services by any other person do not represent our opinion or have our endorsement.
  6. Before acting on, or relying upon, any Materials hosted or made available on or through the Block Gainer Platform or Services, we strongly recommend that you:
    • undertake your own investigations and enquiries; and
    • seek independent legal, accounting, tax, financial, business, technical and other professional advice from an appropriately qualified professional advisor.

8 Risks associated with cryptocurrencies

8.1 General

This section sets out some of the risks involved in connection with cryptocurrency and using the Services. However, this section does not constitute an exhaustive list of such risks and as such, you should carefully consider whether using our Services is suitable for you in light of your circumstances.

8.2 Legal status

  1. The legal status of cryptocurrency (including cryptographic coins, tokens and digital assets) remains uncertain in many countries and jurisdictions around the world. Such cryptocurrency may be legally prohibited in certain countries or jurisdictions or be subject to specific restrictions and limitations with which you are solely responsible for complying at your own risk and expense. We take no position on the legal status of any cryptocurrency.
  2. It is your responsibility to undertake your own investigations and enquiries and satisfy yourself of the legal status of the cryptocurrency (particularly in Australia). You acknowledge and agree that you use cryptocurrency through the Services at your own risk.
  3. The Services will only support the cryptocurrency we determine from time to time (in our absolute discretion). However, it is your responsibility to ensure that you do not use any cryptocurrency through the Services that are financial products within the meaning of the Corporations Act. It is also your responsibility to ensure that you do not deal in any financial product cryptocurrency through the Services. We will not support financial products in any form.

8.3 Risks of trading and holding cryptocurrency

  1. Historically, the value of cryptocurrency has been highly volatile and there is a risk that they could have little to no value in the future. The trading or holding of cryptocurrency involves significant risks and the losses can be substantial. It may be difficult to value cryptocurrency accurately and reliably given the nature of their trading and difficulty in identifying fundamentals. You should carefully consider and assess whether trading or holding cryptocurrency or using cryptocurrency-adjacent services is suitable for you depending upon your financial circumstances and tolerance to risk.
  2. Due to the significant risks of trading cryptocurrency as well as the impact of technology and the international market, Block Gainer cannot warrant or guarantee that particular cryptocurrency will be available as part of the Services. Block Gainer reserves the right to stop offering trades in relation to particular cryptocurrency as part of the Services. We will use our reasonable endeavours to notify you if we cease to support trading a particular cryptocurrency.

8.4 Cyber risks, delivery and custody

  1. Block Gainer is not responsible or liable for any fiat currency sent to an incorrect bank account that is not the Fiat Account or an Australian bank account in the name of the user. It is important for you to take precautions when transferring and storing your funds or providing us with bank details. You should familiarise yourself with the security measures available when using a wallet service or other device for storage. Always take a greater degree of care and precaution to secure your passwords when operating in a digital environment. You are strongly advised to double check that you have inserted the correct wallet address or Australian bank account details where required.
  2. If we determine (in our sole reasonable discretion) that transferring cryptocurrency or fiat currency to you would be unlawful, or in any way contrary to our AML/CTF obligations, we may suspend such a transfer for as long as we reasonably determine is required. You agree that when this occurs, you have no claims regarding the delayed transfer and agree to assist us with every request for information in this regard.
  3. Market conditions, or other operational or technical difficulties which could result in the immediate halt of transactions either temporarily or permanently. Provided that Block Gainer has taken reasonable commercial and operational measures to prevent such events in technical systems controlled by Block Gainer, Block Gainer is not and will not be responsible or liable for any loss or damage of any kind incurred by you as a result of such cyber-attacks, operational or technical difficulties or suspensions of transactions.
  4. In relation to card deposits specifically, you acknowledge that:
    • card deposits may be subject to processing delays, failures, or chargebacks;
    • your card issuer may impose fees or treat deposits as cash advances;
    • Block Gainer is not responsible for any acts, omissions, fees, or characterisations by your card issuer; and
    • you are responsible for protecting your card details and immediately notifying Block Gainer of any suspected unauthorised use.

8.5 Ownership of cryptocurrency

By using the Services, you represent and warrant to us at all times you use the Services that any fiat currency or cryptocurrency used by you in connection with the Services is owned by you or that you are validly authorised to carry out transactions using such fiat currency or cryptocurrency.

12 Warranties and liability

12.1 General

  1. All express or implied guarantees, warranties, representations, statements, terms and conditions relating to these Terms and the Block Gainer Platform and Services that are not contained in these Terms, are excluded to the maximum extent permitted by law.
  2. We are not responsible for any loss or damage caused, directly or indirectly, by any events, actions or omissions beyond our reasonable control. In particular, and without limiting paragraph (a):
    • while we endeavour to provide convenient and functional Block Gainer Platform and Services, we do not guarantee that your requirements will be met or that your use of the Block Gainer Platform or Services will be uninterrupted error-free or that the Block Gainer Platform and Services are free of viruses or other harmful components; and
    • we cannot be responsible for any loss, corruption or interception of data sent to or from the Block Gainer Platform which occurs outside of our computer system (such as those which occur while being sent over the internet).
  3. Nothing in these terms of use excludes, restricts or modifies any guarantee, term, condition, warranty, or any right or remedy, implied or imposed by any legislation which cannot lawfully be excluded or limited.
  4. If any guarantee, term, condition or warranty is implied into these terms of use under the Australian Consumer Law or any other applicable legislation (a Non-Excludable Provision) and we are able to limit your remedy for a breach of the Non-Excludable Provision, then our liability for a breach of the Non-Excludable Provision is limited to supplying of the Services again, or the payment of the cost of having the Services supplied again.
  5. Subject to paragraphs (f) and (g) and our obligations under the Non-Excludable Provisions, and to the maximum extent permitted by law, our maximum aggregate liability for all claims under or relating to these Terms, the Services or the Block Gainer Platform whether in contract, tort (including without limitation negligence), in equity, under statute, under an indemnity, or otherwise, based on fundamental breach or breach of a fundamental term or on any other basis, is limited to any fees paid by you to use the Block Gainer Platform or use the Services. This limitation does not apply to any cryptocurrency or funds deposited with us that you are rightfully entitled to in accordance with these Terms.
  6. Subject to our obligations under the Non-Excludable Provisions, and to the maximum extent permitted by law, we are not liable for, and no measure of damages will, under any circumstances, include:
    • special, indirect, consequential, incidental or punitive damages; or
    • damages for loss of profits, revenue, goodwill, anticipated savings or loss or corruption of data, whether in contract, tort (including negligence), in equity, under statute or on any other basis, whether or not such loss or damage was foreseeable and even if advised of the possibility of the loss or damage.
  7. We may use third party APIs in certain features of the Block Gainer Platform. Your use of third party APIs may be subject to their terms of use.
  8. Notwithstanding anything in these Terms, our liability to you is diminished to the extent that your acts or omissions (or those of a third party) contribute to or cause the loss or liability. Our liability is subject to your duty to mitigate your loss.

14 Privacy

  1. In using the Block Gainer Platform and Services, you may give us personal information. By using the Block Gainer Platform and Services, you grant us consent to collect, store, use and disclose such personal information in accordance with our privacy policy (see here).
  2. You are not required to provide us with your personal information, but if you do not we may be unable to provide you with some or all of our services (including the Services).
  3. Our privacy policy explains:
    • how we store and use, and how you may access and correct your personal information;
    • how you can lodge a complaint regarding the handling of your personal information; and
    • how we will handle any complaint.
  4. You may update any personal information you have given us at any time through your account on the Block Gainer Platform.
  5. We may process and store information about you on a device located outside the country where you live in electronic form or hard copy.
  6. You have a right to access, update or delete any personal information that we hold about you. Sometimes there may be a reason such as legitimate business or legal reasons as to why access will not be possible. If that is the case, you will be told why. We may combine information about you from the Block Gainer Platform with information from other products and services we develop on our own.

17 Variation

  1. We may unilaterally vary these Terms from time to time. We will display a notice on the Block Gainer Platform (and notify you by means of your nominated communication method if you are receiving the Services) indicating when any such revisions have been made. By continuing to access the Block Gainer Platform or use the Services once the revised Terms have become effective, you agree to be bound by such revised Terms. If you do not agree to the revised Terms you must not access the Block Gainer Platform or any of the Services and, subject to section 17(b), you should contact us at support@blockgainer.com to cancel your registration.
  2. We regularly change and improve the Block Gainer Platform and Services. We may automatically update the Block Gainer Platform and Services whenever a new version or feature is available or we remove certain functionality for any reason. You will not have any recourse if we change or remove any functionality, and you will not do anything to restrict or prevent such updates applying to any products and services that you have developed or use in connection with the Block Gainer Platform and Services.
  3. The Block Gainer Platform and Services may use third party products and services that we licence or otherwise use legally but we provide no warranty or assurance whatsoever that the Block Gainer Platform and Services will continue to those third party products and services in the future.

18 Suspension, termination and cancelation

  1. We may at any time refuse to complete, block, or reverse a transaction you have authorised (or part thereof) or limit, suspend, restrict, or terminate your access to any or all of the Services or the Block Gainer Platform (including your account) if:
    • you gain or attempt to gain unauthorised access to another user's account;
    • you are, as determined in our absolute discretion, or we reasonably suspect you are, using the Services or Block Gainer Platform to perform illegal activities such as money laundering, terrorism financing, paying of ransomware, online gambling or other criminal activities;
    • you breach these Terms such as failing to make a payment or transfer of cryptocurrency as required under these Terms;
    • we detect or reasonably suspect fraudulent debit or credit card activity or use of debit or credit cards not issued in your name;
    • we receive a high volume of chargebacks from your account; or
    • you breach any obligation in relation to card deposits set out in these Terms.
    • there is a technical or operational difficulty;
    • required by law; or
    • we receive a request from a law enforcement or government agency to do so.
  2. You may terminate your account at any time provided you don't have any incomplete or pending transactions under the Services.

19 General

  1. Additional terms and conditions may apply to specific aspects, services or features of the Block Gainer Platform or Services. All such terms and conditions apply in addition to, and prevail over, these Terms.
  2. If any part of these Terms is held to be unenforceable, the unenforceable part is to be given effect to the greatest extent possible and the remainder will remain in full force and effect.
  3. These Terms are governed by the laws of New South Wales, Australia. If you are a resident in Australia, each party submits to the non-exclusive jurisdiction of the courts of the State or Territory in which you ordinarily reside. If you are not resident in Australia, each party submits to the exclusive jurisdiction of the courts of New South Wales, Australia.
  4. A reference to $ or AUD is a reference to Australian dollars.
  5. Nothing in these Terms limits any liability we or you may have in connection with any representations or other communications (either oral or written) made prior to these Terms, where such liability cannot be excluded (including under section 18 of the Australian Consumer Law).
  6. Subject to paragraph (d), these Terms supersede all previous agreements, understandings, negotiations, representations and warranties about its subject matter and embodies the entire agreement between the parties about its subject matter.
  7. Neither party will be liable for any failure or delay in performing any of its obligations under these Terms if such delay is cause by circumstances beyond that party's reasonable control.
  8. Your use of the Block Gainer Platform and Services is conducted electronically, and you agree that we may communicate with you electronically for all aspects of your use of the Block Gainer Platform and Services, including sending you electronic notices.
  9. Any term of these Terms which is wholly or partially void or unenforceable is severed to the extent that it is void or unenforceable. The validity or enforceability of the remainder of these Terms is not affected.
  10. The provisions of these Terms which by their nature survive termination or expiry of these Terms will survive termination or expiry of these Terms.
  11. No waiver, delay or failure by us to take any action shall constitute or be construed as a waiver of that or any other term, condition, option, privilege or right we may have.
  12. Although the Block Gainer Platform and Services may be provided in languages other than English, the version of these Terms in English will prevail to the extent of any inconsistency and to the extent of the inconsistency only.
  13. The word "including" when used in these terms of use is not a term of limitation.

20 Contact us

For further information about the Block Gainer Platform, the Services, these terms of use, or to make a complaint, please contact us the details set out below.

Attention: Head of Customer Service

Email: support@blockgainer.com